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    Portal & LIMS Customization & Integration


THE CLIENT

A fast growing pharmacogenetics and advanced toxicology testing laboratory integrating into physician office and hospital system and expanding into molecular pathology and next gen sequencing.



OVERALL SOLUTION

Implemented scalable, molecular and clinical pathology, LIMS sample testing and reporting platform, fully-integrated with customized physician partners and patients outreach portals and hospital systems EMR environments to provide greater and more seamless testing access, meet medical necessity requirements, and minimize sample and testing errors from manual inefficiencies.


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Patient
Portal

Challenge

Create a HIPAA secure, client branded patient website providing patients and their family with health condition and genetics education and testing access

Solution

Implemented secure, fully integrated patient portal with testing approval mechanisms through algorithm-driven questionnaires to drive medical necessity and reimbursement approvals and physician office outreach, and also empower patient engagement and education.

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Physician
Portal

Challenge

Seamlessly integrate testing facility with physician partners and medical centers

Solution

Implemented secure, fully integrated and tailored physician portal extension providing multiple, intuitive but structured ordering options (including phased, mini/maxi ordering) to simplify and streamline physician ordering process and patient visit management and ensure needed information is captured to meet patient testing needs, physician’s operating procedures and lab’s billing requirements.

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Laboratory Information
Management System

Challenge

More scalable and flexible LIMS solution to manage both a high volume, fully automated and integrated testing environment and a high complexity, lower volume testing environment with massive data requirements

Solution

Implemented Helix LIMS with flexible and configurable push and pull, as well as single piece flow and batch processing capabilities throughout system (accessioning, workflow, reporting and distribution) to allow for unique needs of both testing environments.

High volume, low complexity testing area leveraged batch processing and push workflow capabilities, configurable workflow logic and instrument, and well as EMR integration.

Low volume, high complexity testing areas leveraged single piece flow and pull workflow capabilities, exception handling, large data capture and mining needs, and 3rd party software integration requirements.

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Reporting
Engine

Challenge

Scalable patient reporting process with results integration from multiple instruments and testing systems

Solution

Implemented a scalable reporting engine with integration to multiple testing instruments and 3rd party analysis and curation software to process and generate patient reports for review and signature.