DATA INTELLIGENCE AND ANALYTICS
Improving Receivables Visibility & DSO Performance Through Interactive Analytics
CLIENT
A leading healthcare provider seeking deeper visibility into receivables performance and Days Sales Outstanding (DSO) across enterprise, hospital, and account-level operations.
CHALLENGES
The organization needed a more comprehensive and actionable view of receivables and DSO performance across multiple business layers, including group, hospital, and individual account levels.
Existing reporting approaches created significant limitations:
- Lack of consolidated visibility across enterprise, hospital, and account-level DSO performance
- Limited ability to drill down into underlying drivers affecting receivables outcomes
- Difficulty comparing actual performance against baseline targets
- Delayed identification of optimization opportunities impacting cash flow performance
- Weak alignment between reporting insights and sales/accountability ownership structures
Leadership required a decision-ready analytics capability that could improve transparency, strengthen accountability, and support timely action to reduce DSO.
SOLUTIONS
Technossus partnered with the client to design and implement an interactive analytics solution using Microsoft Power BI to strengthen receivables visibility and DSO management.
The dashboard delivered a unified view of receivables performance while enabling stakeholders to move seamlessly from high-level summaries to detailed operational analysis.
The solution included:
Design and implementation of an enterprise-wide DSO dashboard providing consolidated visibility across group, hospital, and individual account levels.
Interactive drill-down analytics to enable deeper investigation of receivables trends and performance drivers
Comparative analysis of actual versus target DSO performance
Account-level visibility and access controls aligned with sales and account management ownership
Data visualization capabilities designed to improve insight accessibility and decision-making speed
IMPACT
