QUALITY ENGINEERING
Transforming QA Operations Without Disrupting Development
CLIENT
The client is a leading manufacturer in the global dental supplies industry. Known for its innovative R&D capabilities, advanced dental technologies, and comprehensive portfolio of dental products and services, the company serves a rapidly growing customer base while maintaining a strong focus on quality and operational excellence.
CHALLENGES
They had several critical software development initiatives running simultaneously but lacked sufficient QA resources to support all projects efficiently. Manual testing processes were becoming increasingly difficult to scale as development efforts expanded.
The organization sought to implement automated testing to improve software quality, reduce testing effort, and accelerate delivery timelines. However, leadership was concerned that assigning internal teams to build automation capabilities would divert resources from active projects and potentially delay key business initiatives.
Key challenges included:
- Limited QA capacity to support growing development demands
- Heavy reliance on manual and repetitive testing activities
- Risk of project delays if internal resources were redirected toward automation initiatives
- Need for greater testing coverage and defect prevention
- Pressure to maintain quality while accelerating software delivery
SOLUTIONS
Technossus partnered with Glidewell Laboratories to establish a scalable test automation framework that could be adopted without disrupting ongoing software development initiatives. The engagement combined testing modernization, process transformation, and team enablement to help Glidewell accelerate quality assurance while maintaining project delivery commitments.
The solution included upgrading the client's Application Lifecycle Management (ALM) ecosystem, implementing automated web and unit testing capabilities, integrating testing into build and release workflows, and delivering customized training programs to ensure long-term adoption across QA and engineering teams.
The solution included:
Modernized Testing Ecosystem: Upgraded and optimized the testing environment using Team Foundation Server (TFS) and Microsoft Test Manager (MTM), creating a centralized platform for managing quality assurance activities.
Automated Testing Framework: Implemented automated web testing and unit testing capabilities, enabling repetitive test scenarios to be executed consistently and efficiently without manual intervention.
Integrated Quality Engineering Process: Embedded automated testing into the software build and release lifecycle, ensuring quality checks became a continuous part of development rather than a standalone activity.
Team Enablement & Adoption: Delivered customized workshops, hands-on training sessions, and one-on-one mentoring tailored to Glidewell's applications, empowering teams to effectively leverage automation within Agile delivery processes.
IMPACT
